Challenge

Slow onboarding and churn caused by missed renewal communications.

Solution

  • Onboarding sequences with guided steps
  • Automated renewal and billing alerts
  • Webhook-driven product usage notifications

Results

  • 16% improvement in activation rate
  • 21% reduction in churn for at-risk users
  • 40% faster response time on billing inquiries

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WhatsApp Marketing for Ecommerce

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