Ecommerce

Case Study: Ecommerce Store Boosts Revenue with WhatsApp

A fast-growing ecommerce brand implemented Wonotify to automate order updates and cart recovery. In 60 days, they improved conversion and reduced support load.

Challenge

Low cart recovery rate and high support tickets about order status.

Solution

  • Automated order confirmation and shipping updates
  • Cart recovery workflow with incentives
  • Segmented campaigns for repeat buyers

Results

  • 28% lift in cart recovery conversions
  • 19% increase in repeat purchase rate
  • 34% reduction in order-status tickets

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WhatsApp Marketing for Ecommerce

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