Why WhatsApp for WooCommerce
Customers want real-time order updates. WhatsApp notifications deliver shipping alerts, payment confirmations, and delivery updates with higher visibility than email.
Prerequisites
- WooCommerce store with order events enabled
- Official WhatsApp Business API credentials
- Wonotify WooCommerce plugin installed
Connect your store
Install the plugin, enter your Wonotify Base URL, Access Token, and Instance ID. Test the connection using a sample order.
Core workflows
- Order confirmation
- Order shipped
- Out for delivery
- Order delivered
Set templates for each status and map variables like customer name and order ID.
Campaign ideas
- Cart recovery with incentives
- Product review requests
- Cross-sell campaigns based on past purchases
Optimization tips
Measure response rate, delivery, and conversions. Adjust timing and segmentation to improve performance. For deeper automation, explore WhatsApp marketing for ecommerce.
